Building an emotional connection with co-workers: The need of the hour!
The power of empathy is undeniable, and it can have a significant impact on the success of any business. Empathy is not only a positive trait to live by, but it is also a valuable asset in the workplace. According to a 2021 report by global nonprofit Catalyst, senior leaders with high levels of empathy can help their team members be more innovative, engaged, and feel more respected and valued regardless of their gender, race, or ethnicity.
How to cultivate empathy in the workplace
Empathy should be a priority for all business leaders and execs in 2023, and there are several ways to cultivate empathy within a team. Let’s look into three major ways of how we can cultivate empathy within our teams and in the workplace
Hire leaders who lead by example
One approach is to screen for empathy during the hiring process by asking interview questions that can help to assess the candidate’s level of empathy. For instance, questions about gratitude and empathy can provide valuable insights into a candidate’s emotional intelligence. Also, it is essential to note that empathy is a skill that can be cultivated and developed over time, so there are opportunities to help team members grow in this area.
Nurture through opportunities
Another approach to promoting empathy within a team is to integrate it into the business’s core values. Leaders can model empathy by acknowledging that it is a skill that can be developed and by drawing attention to the right behaviors. This approach can help to create a culture of empathy that is contagious among team members.
Encourage the team to show emotions
Finally, praising employees for demonstrating thoughtfulness and empathy is another effective way to nurture empathy at work. Praising employees for showing empathy can be a powerful way to reinforce positive behaviors and encourage team members to continue to demonstrate empathy in their interactions with colleagues and customers.
The final word
In conclusion, fostering empathy in the workplace is crucial for creating a positive work environment and promoting individual and collective success. By implementing the above strategies, businesses can cultivate a culture of empathy that promotes innovation, engagement, and inclusivity. As leaders, we must prioritize empathy in 2023 to create a better world for our team members, customers, and communities.
Which approach do you follow to cultivate empathy in your team? Share your thoughts and experiences in the comments below on how empathy has helped you navigate through workplace challenges!
About the author:
This blog is written by Akhil Girijan, TA Leader at Tekion Corp.